Privacy Policy

Doux Sourire ("we", "us") respects your privacy. This policy describes how we collect, use and store your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

We may collect:

• Contact details (name, email, phone number) when you submit an enquiry, contact form or book an event
• Event details (address, date, type of event) that you provide when requesting a quote or booking
• Any other information you voluntarily provide in correspondence or forms

How we use your information

We use your information to:

• Respond to enquiries and provide quotes for event hire
• Manage bookings, deliveries and event logistics
• Send relevant updates about your booking or our services (where you have agreed)
• Improve our services and website
• Comply with legal obligations

Disclosure

We do not sell your personal information. We may share your information only where necessary with service providers (e.g. for delivery or payment processing) or when required by law.

Security and storage

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. Data is stored in Australia where practicable.

Your rights

You may request access to or correction of your personal information by contacting us at info@doux-sourire.com. You may also complain to the Office of the Australian Information Commissioner if you believe we have breached the APPs.

Cookies

We use cookies and similar technologies as described in our Cookie Policy.

Changes

We may update this policy from time to time. The current version will be published on this page. Last updated: February 2026.

Contact

For privacy enquiries: info@doux-sourire.com or 0408 187 221.